Payment Policy
Effective Date: July 2026
At Wilkerson Trailers, we are committed to providing a secure, transparent, and straightforward payment process for every customer. This Payment Policy explains the payment methods we accept, how payments are processed, and when orders are prepared for delivery.
By placing an order with Wilkerson Trailers, you agree to the terms outlined in this Payment Policy.
Accepted Payment Method
At this time, Wilkerson Trailers accepts payment by Bank Transfer only.
Once your order has been confirmed, our team will provide you with the necessary banking information and payment instructions to complete your purchase.
If you have any questions regarding the payment process, please contact our team before submitting your payment.
Payment Process
Our payment process is designed to ensure every transaction is secure and properly verified.
The process generally follows these steps:
- You submit an order or purchase inquiry.
- Our team confirms trailer availability and order details.
- Bank transfer instructions are provided.
- You complete the bank transfer for the total amount due.
- We verify receipt of payment.
- Your order is prepared for processing and shipment.
Orders are considered confirmed only after payment has been successfully received and verified.
Order Confirmation
After your order has been confirmed, you will receive an order confirmation email summarizing your purchase, including:
- Trailer details
- Purchase price
- Shipping charges
- Applicable taxes, where required
- Total amount paid
- Delivery information, when available
Please review your confirmation carefully and notify us immediately if any information is incorrect.
Payment Terms
Full payment is required before any trailer is released for shipment or delivery.
The total amount due may include:
- Trailer purchase price
- Applicable taxes
- Shipping charges
- Any additional agreed services or fees
No trailer will be dispatched until payment has been successfully verified.
Currency
Unless otherwise stated, all prices displayed on our website are listed and processed in United States Dollars (USD).
Customers are responsible for any currency conversion fees, bank charges, or international transfer fees charged by their financial institution.
Payment Verification
To protect both our customers and our business, Wilkerson Trailers may verify payment information before processing an order.
This verification may include confirming:
- Payment receipt
- Customer identity
- Banking information
- Order details
If additional information is required, our team will contact you before processing your order.
Order Processing
Once payment has been successfully received and verified, your order will move into processing.
During this stage, we will:
- Confirm inventory availability
- Prepare the trailer for delivery
- Complete any required documentation
- Schedule shipment
Customers will receive updates regarding the progress of their order whenever applicable.
Failed or Incomplete Payments
If payment cannot be verified, is incomplete, or is not received within the agreed timeframe, Wilkerson Trailers reserves the right to delay, suspend, or cancel the order until payment has been successfully completed.
Refunds and Cancellations
Refunds, order cancellations, exchanges, and return eligibility are governed by our Refund & Returns Policy.
Customers are encouraged to review that policy before making a purchase.
Contact Us
If you have any questions regarding this Payment Policy or require assistance with a payment, please contact our team.
Wilkerson Trailers
233 Meridiana Pkwy Ste 300 PMB 1011
Iowa Colony, TX 77583
United States
Phone: +1 (346) 447-4707
Text: +1 (346) 447-4707