FAQs
Company FAQs
Below are some FAQs about Wilkerson Trailers. However, if you have specific questions or need additional information, please feel free to contact us
Q: Why Wilkerson Trailers ?
We provide and deliver horse, livestock and living quarters owners with top-quality trailers that prioritize safety, comfort, and reliability.
Our trailers are affordable and with the help of trained professionals, we work with over 12 banks to give our customers a great financing experience irrespective of their credit.
We offer clients variety and we closely work with our customers in order for them to have an amazing experience.
Q: What Is Your Return Policy ?
Our return and refund policy varies depending on if the trailer is new or used.
All deposits made will be refunded within the first 14 days of payment if there is no sign that the client will proceed with the purchase process.
If you are purchasing a used trailer, you are liable to a 90 days warranty in which case, a full refund or a swap can be issued depending on what the buyer prefers.
No refunds are issued for new trailers.
Please reach out to our customer support team, and we will assist you accordingly.
Q: How Can I Determine If A Trailer Will Fit My Horses Or Livestock ?
Each trailer listing includes detailed dimensions and specifications, including interior height, width, and stall configurations. It’s essential to measure your horses or livestock to ensure they will have adequate space and comfort in the trailer. If you require assistance in determining the right size, our team is available to guide you through the process.
Q: What Payment Method Do You Work With ?
For now we accept only 1 payment method:
Bank Transfers: The Bank transfers are accepted for larger transactions. CONTAC US for more information and bank transfer details.
Payment Process:
Online Checkout: When making a purchase on our website, you will be directed to a secure checkout page. You will need to provide your payment information and billing details to complete the transaction.
Order Confirmation: Once your order is placed, you will receive an order confirmation email that includes the details of your purchase, including the total amount due.
Q: Who Can Buy From Us ?
Those who can buy from us are users or customers over the age of 19. If you are 19+ you can purchase a trailer from us.
Q: Is Shipping Available ?
Yes! Shipping is available. You are required make prior shipping arrangements. Delivery and/or shipping, costs will be the sole responsibility of buyer. However, we offer great shipping services for a fee.
Q: What Types Of Trailers Do We Offer ?
We offer a diverse range of trailers, including horse trailers and livestock trailers. Our horse trailers come in various sizes, configurations, and designs to accommodate the needs of different horse owners. Our livestock trailers are specifically designed to transport cattle, sheep, pigs, and other livestock efficiently and safely.
Q: Are Your Trailers New Or Used ?
We offer both new and used trailers to cater to our customers preferences and budgets. Each listing clearly indicates whether the trailer is new or used, along with detailed information about its condition and features.